GICs in India: Getting ready for the Digital Wave

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GICs in India: Getting ready for the Digital Wave

Location based split of GICs

Overview

GICs in India over the last decade-and-a-half have scripted a story of success – moving from a ‘proof-of-concept’ to centres of strategic importance. This segment has been growing at a CAGR of 11 per cent since FY2010. Mirroring the growing maturity of the Indian IT-BPM industry, GICs today have moved past the “cost centre” stage and are now increasingly focusing on high value activities such as IP-creation, building competencies around emerging technologies, setting up COEs and taking full ownership of vendor management.

This report gives an overview of the GIC landscape in India, trends observed with a deep-dive around digitisation, growth drivers, challenges, best practices followed and the future path for this segment.

Available in Soft Copy Only

Key Findings

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